PET CARESS RETURN POLICY
If returning an item(s), you must include all parts in order to be eligible for a refund. Also, to ensure that your returns are received by Pet Caress, please make sure to add insurance to your parcels through your preferred mail delivery service.
Shipping fees are nonrefundable.
To receive authorization for a return, please email us at: firstname.lastname@example.org.
Please allow up to 21 days for the return to be processed, at which time a credit or exchange will be made.
To make it easy:
1. Email us to request a Return Authorization Number and tell us what you are returning.
2. Wait to receive Return Authorization Number.
3. Pack your return carefully, enclose a copy of the invoice and mail / ship to:
Pet Caress, LLC
Attn: Pet Caress - Returns
374 Fentress Blvd.
Daytona Beach, FL 32114